Shipping Policy
At TrendyCart.co.uk, we’re committed to delivering your kitchen essentials quickly, safely, and efficiently. This Shipping Policy outlines how we process, handle, and deliver your orders.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are handled on the next working day. You’ll receive a confirmation email once your order has been processed and dispatched.
Delivery & Shipping Options
We currently deliver throughout the United Kingdom using trusted courier partners.
Standard Delivery: Arrives within 3–5 business days (£3.99)
Express Delivery: Arrives within 1–2 business days (£6.99)
Free Delivery: Available on all orders over £50
Delivery times are estimates and may vary slightly during busy seasons or due to courier delays.
Tracking Your Order
Once your order ships, you’ll receive an email containing your tracking number and a direct link to monitor your delivery status in real time.
Delivery Area
We currently ship only within the United Kingdom, but we’re working to expand our services internationally in the near future.
Delivery Issues & Delays
We strive to meet delivery timelines, but unforeseen circumstances such as weather conditions or courier issues may cause delays. If your order is delayed beyond the expected timeframe, please contact our support team for assistance.
Incorrect Addresses
Please double-check your shipping details during checkout. TrendyCart.co.uk is not responsible for lost or delayed orders resulting from incorrect or incomplete shipping information provided by the customer.
Damaged or Missing Items
If your package arrives damaged or missing an item, contact us within 48 hours of delivery at support@trendycart.co.uk. Please include your order number and, if possible, photos of the packaging. We’ll work quickly to resolve the issue with a replacement or refund.
Multiple Shipments
To ensure faster delivery, some orders may be shipped in multiple packages. You’ll receive separate tracking details for each shipment if applicable.
Need Help?
If you have any questions or concerns about your order or shipping, please reach out to us:
📧 Email: support@trendycart.co.uk
📍 Address: London, United Kingdom